Touch N Hold Door Closer Troubleshooting
The Touch ‘n Hold has the added advantage of being able to adjust the slamming speed at the end of the closing cycle to accommodate normal doors with a lighter slam and heavier doors with a stronger slam. This ensures that your door, no matter how heavy, will latch even if the main door is closed. Without a strong enough slamming speed, many storm doors will not latch when the main door is closed because of an air pocket that forms in-between doors as the storm door shuts. This can be both expensive and annoying in cooling and heating months. This is not a problem with the Touch ‘n Hold. Changing the slamming speed involves rotating the door mounted bracket 180* and changing the pin location. See the process below or click on the link below for more detailed instructions.
To adjust closing slamming (w/ designer door bracket):
Little or no slamming is needed to latch a light screen door while strong slamming is needed to latch a door provided with heavy window and tight seals.
There are four adjusting positions by reversing the arrow direction on the door brackets and changing the hole that is used to attach the closer:
• Standard Installation:
Arrow on door bracket is pointed towards the closer and closer attached to door bracket using the front hole.
The Touch ‘n Hold has the added advantage of being able to adjust the slamming speed at the end of the closing cycle to accommodate normal doors with a lighter slam and heavier doors with a stronger slam. This ensures that your door, no matter how heavy, will latch even if the main door is closed. 1.) Open the storm door and use the hold-open washer or push-button on your closer to hold the panel in the open position. Note: Storm door with single or double standard closer kit use the hold-open washer while storm door with a single push-button closer or a double door closer kit (one push-button closer and one standard closer) do not use hold-open washer. Strong winds or heavy use can crack the door jamb that holds the storm door closer in place. A jamb reinforcer can repair the cracked jamb, or stop the problem from happening in the first place. Screw the steel plate to the door frame with wood screws. Mount the closer bracket to the steel plate.
V1370, Satin White, Touch N' Hold Door Closer, Recommended For Light & Medium Weight Storm & Screen Doors, Hands Free Hold Open Button, Smooth Closing Motion To Prevent Unwanted Slams To The User, Fully Adjustable Closing & Slamming Speeds. Find screen door & storm door closers at Lowe's today. Shop screen door & storm door closers and a variety of hardware products online at Lowes.com. 12-5/8-in Adjustable Hold-Open Pneumatic Screen Door and Storm Door Closer. Compare; Find My Store. For pricing and availability.
• More Slamming:
(for heavy window and tight seals) Arrow on door bracket pointed away from closer and closer attached to door bracket using the front hole.
• Less Slamming:
Arrow on door bracket pointed away from the closer and closer attached to door bracket using the rear hole.
• Least Slamming:
(for light screen doors) Arrow on door bracket pointed towards the closer and closer attached to door bracket using the rear hole.
To adjust closing slamming (w/ adjustable door bracket):
The door bracket can be positioned towards or away from the hinge side of the door by loosening. The further from the door jamb you adjust the bracket, the less latching force your door will have. The closer you adjust the bracket towards the door jamb, the greater the closing force.
Can’t find the answer to what you’re looking for?
Please reach out: info@touchnhold.com
If possible, please include video and/or photos so we can get our technical team to help!
Touch ‘n Hold Comparision
My door/door closer is stuck open. What’s the deal?
If you are installing your closer for the first time (or you have just pressed the button for the first time) don’t worry – Your closer is not broken! The important thing to remember is that you only want to press the button when you want the door to stay open. To get the door to close, simply nudge the door farther open (without touching the button). The door should close gently, like a feather on a calm summer breeze.
If the wind caught your door and the closer seems to be locked open, try this: take the door closer off your door. Now grab the cylinder with one hand and the rod with the other hand (it may help to put a thin screw driver in the hole at the end of the metal rod to use as a handle). Now pull the two apart and (while pulling) rotate the rod 180 degrees. The rod should release and retract like the head of a groggy tortoise.
What is the difference between Standard Duty and Heavy Duty?
The Standard Duty is meant for almost all screen and storm doors, whereas the Heavy Duty is meant for heavier security doors (60lbs and up).
What is the Touch ‘n Hold standard warranty?
2 years for all
What are your shipping methods?
We ship using USPS Priority Mail and USPS First Class Mail only.
I am a contractor, can I purchase your Touch ‘n Hold products at wholesale?
Yes, just email us at info@touchnholddoorclosers.com and we will get you set up.
My plastic brackets broke. Why are your brackets made of plastic? Can I order a replacement part?
If you have a Pella door and your bracket broke, chances are it did exactly what it was supposed to do. It is designed to break in order to prevent damage to your door and door frame from heavy winds.
Where can I buy spare parts for my Touch ‘n Hold?
We happily provide spare parts on our webstore. You will not be able to find spare parts at our retail locations.
Can I use a Touch ‘n Hold with my existing metal brackets?
Yes! Touch ‘n Hold is designed to be easily interchangeable with your old closer. It is made to fit with the brackets of most other brands, so there is no need to replace your old brackets. This means that you can easily replace your old closer in just a few minutes. Find out how in our How To section.
What is the difference between a single kit & dual kit?
Many doors are full view (all glass) doors & have 2 closers (one at the top and one at the bottom of the door) to prevent torsion. The dual kit was designed so that you do not have buy 2 singles to replace both closers.
Note: For the Touch ‘n Hold Smooth, the dual pack is needed to maximize Smooth closing feature on doors requiring two closers.
Why do I need to buy a dual kit to maximize the smooth close?
The advanced technology of the Touch ‘n Hold Smooth is unique to our brand and will not work properly in conjunction with another closer. The closing action of a non-smooth closer does not match the closing action of a Smooth closer, meaning the two may work against each other. We recommend the Dual pack for doors that have two closers.
How do I adjust closing speed?
Our closers have an easily adjustable screw knob that can be tightened or loosened to adjust the closing speed. Turn clockwise to tighten and slow the close, or counter-clockwise to loosen and speed up the close. For more detail, refer to the Instructions.
How do I adjust slamming?
Please find the answer to this within the Instructions.
Will my plastic closer last as long as my metal closer?
Absolutely. Our plastic closers are built & tested to withstand extreme weather conditions including both extreme heat & cold. They are less susceptible to rusting in humid/coastal conditions, and are also UV protected so they will hold their color in intense sunlight.
Touch'n Hold Parts
My door closer has a touch feature, but is not called Touch ‘n Hold Classic or Smooth, are you the manufacturer of this product?
If your closer has a Touch button then most likely you own a Touch ‘n Hold. To maximize our goal of making everyone’s life easier, we have allowed distributors such as Ultra & Stanley, as well as door manufacturers like Pella & Larson to provide our products.
Wright Door Closer Troubleshooting
Why is this product so awesome?
Touch'n Hold Door Closer Lowes
Well for one, it’s sexy. Just look at those sleek curves and vibrant colors. More importantly however, is its unbelievable convenience. Built with you and your door in mind, we worked hard to make sure this is the most convenient closer you’ve ever used… because life is hard enough. But all you have to do is try it to be convinced. Or check out some testimonials.